HOW TO ORDER (English ver.)
- PLEASE READ THE FOLLOWING BEFORE ORDERING -
・All items can be ordered in single units. (Some exceptions are excluded)
・If the item is sold out or out of print, then the order will be cancelled.
・The binding or the edition are subject to change.
・Please check the goods when you receive them.
If they are damaged or we have shipped the wrong item, we will replace it for free. Please contact us within a week of the goods arrival.
We regret not to be able to exchange or return goods in the event of customers' fault.
◆ ORDERING
① Online Store
② Email : Please fill in your name, phone number and email address.
③ Telephone (Toll Free) : 0120-815-873 (Mon-Fri. 9:00-12:00, 13:00-17:00)
④ Fax : 0120-815-873 (24 hours)
※If you place an order on Email, Telephone or Fax, please inform us the number of units you'd like to order including the products code, description, quantity and the way of payment.
◆ DELIVERY
Shipping will be within 7 days.
It will take more days in case of your order including some items that are not in our stock, since we need to order those items from publishers.
(We will inform customers should there be any delays caused by unforeseen events.）
※Delivery times can be specified as:
8:00～12:00/14:00～16:00/16:00～18:00/18:00～20:00/19:00～21:00
◆ SHIPPING
Shipping is free if the items' cost is more than \5,000 excluding tax.
Please look at the following chart to calculate the shipping charge.
・ Kanto Area･･･\650 (tax incld)
(including Tokyo, Ibaraki, Tochigi, Gunma, Saitama, Chiba, Kanagawa, and Yamanashi)
・ Other areas in Honshu (the Main Island) and Shikoku･･･\700 (tax incld)
・ Hokkaido and Kyushu･･･\800 (tax incld)
・ Okinawa･･･\1,300 (tax incld)
◆ PAYMENT OPTIONS
① Credit cards ･･･ Please fill in your JCB, AMEX, VISA , Master Card or Diners Club information.
If you place an order on telephone or FAX, only one lump sum payment is available.
② Cash on delivery ･･･ It will cost the handling charge as below:
Total Charge below \10,000(excluding tax) ⇒ \300
③ Amazon Pay
Available only at the online store
※For those who are public school or public agencies, please feel free to contact us if you wish to choose Bank transfer.
If you have any questions, please feel free to contact us.
Thank you,
Kids Mart
